Thank you for shopping with Riyan Shucotton! We strive to provide high-quality products and exceptional customer service. Please read our return policy carefully before making a purchase.
No Returns or Exchanges
Please note that we do not accept returns or exchanges on any of our products. All sales are final. Once an order is placed, it cannot be canceled or refunded, except in cases of defective or damaged items (as outlined below).
Defective or Damaged Items
If you receive a product that is damaged or defective, please contact our customer service team immediately at [Insert contact email/phone number]. You must notify us within 7 days of receiving the item, and we will guide you through the process of resolving the issue. We may offer a replacement or store credit depending on the circumstances.
Order Issues or Discrepancies
If you encounter any issues with your order, such as receiving the wrong item, please contact us within 7 days of receiving the product. We will review your case and work to find a suitable solution.
Conditions for Returns (Damaged/Defective Items Only)
Item must be unused and in original condition.
A receipt or proof of purchase is required.
Please Note:
No returns will be accepted for items that have been washed, worn, or damaged after delivery.
Shipping charges are non-refundable, and you will be responsible for return shipping costs (if applicable).
By making a purchase on our website, you agree to these terms. If you have any questions, feel free to reach out to us before completing your order.
